The End of an Era: We’ve ended Deskside IT

The End of an Era: We’ve ended Deskside IT

After seven years of successful niche IT Consulting servicing a broad client base taking a long term approach based upon outstanding experienced technical resources providing high level customer service resulting in long term relationships DKM Studios announces that we have closed our IT desk side, network, and related support services.  All impacted clients have been successfully migrated to new service providers and as of March 1, 2013 we are no longer accepting new clients for IT desk side, network, and related support services.

Krista and I humbly thank our IT Services clients and reiterate how much we appreciate their loyalty through the economic downturn of the last four years.  We are proud to have been their service provider, in most cases for 5+ years, and while we are saddened at the transition of that line of business we could not justify revising our business model to increase charging more than our clients could bear as our region continues to experience negative economic impact.  Our strategically-focused response included working one-on-one with each of our effected clients to ensure a smooth transition to a new provider and completed with the final client hand-off the afternoon of February 28, 2013.

We humbly and thankfully appreciate every regional client that partnered with us and allowed us to exceed their expectations each year, and wish all of them the best success.

Douglas and Krista Heidland
March 01, 2013